Professional Experience


IT Services Manager Link to heading

Fernride, Germany | Nov 2023 – Present Link to heading
  • Spearheaded migration from a Microsoft to a Google-based environment, boosting collaboration and efficiency.
  • Implemented JumpCloud for identity and access management, and rolled out a comprehensive XMDM strategy to secure IT systems.
  • Automated processes with Python and Bash, reducing manual effort and streamlining operations.
  • Managed internal network and Sophos security, ensuring robust operations.
  • Deployed Prometheus + Grafana for real-time infrastructure monitoring.
  • Established centralized logging with Graylog, improving security, compliance, and troubleshooting.
  • Led CI/CD initiatives with Jenkins, increasing reliability and speeding up deployments.
  • Enhanced automation across workstations and AWS EC2 using Ansible, ensuring consistency and scalability.
  • Built Infrastructure as Code (IaC) with Terraform for seamless AWS ↔ Azure site-to-site connections.

Sr. System Engineer Link to heading

Voith, Germany | Jun 2022 – Nov 2023 Link to heading
  • Administered global Citrix apps and HPE Synergy environments (incl. OneView) for high-performance operations.
  • Oversaw SCCM installations and Hyper-V deployments across EMEA, strengthening stability and security.
  • Managed IBM storage, Commvault backup, and SAN infrastructure, ensuring data integrity.
  • Automated processes with PowerShell and Bash, improving efficiency and reliability.
  • Supported Latin American projects with Azure DevOps and collaborated closely with Lv3 database teams.

VDI Engineer Link to heading

Milestone / Pinterest, US | Sep 2021 – Jun 2022 Link to heading
  • Led deployment of global VDI systems, enabling secure, high-availability access for external partners.
  • Provided concierge-level support to partners, ensuring smooth user experiences.
  • Automated workflows with Chef and Jenkins, boosting team efficiency.
  • Managed global Nutanix services, coordinating with APAC and EMEA teams.
  • Designed and executed Terraform AWS deployments, managing VPCs for scalable cloud infrastructure.

Sr. System Administrator Link to heading

Voith, Brazil | Feb 2020 – Oct 2021 Link to heading
  • Deployed PRTG to monitor 2,000+ devices, delivering critical performance insights.
  • Managed Citrix and VDI infrastructure, on-prem and in the cloud, for LATAM operations.
  • Standardized SCCM and Hyper-V installations across the region.
  • Administered 3PAR storage, Commvault backup, and StoreOnce, safeguarding business-critical data.
  • Automated workflows with PowerShell, Bash, YAML, Terraform, improving reliability and consistency.
  • Migrated backups to AWS S3 and conducted studies for broader Azure cloud migration.